AI-generated complaints threaten to overwhelm legal ombudsman – The Times (£)

‘The ballooning wordage spewed out by bots is causing a surge in complexity and volume for staff to deal with as cases rise by 37 per cent in a year.’

Link: https://www.thetimes.com/uk/law/article/ai-complaints-threaten-to-overwhelm-legal-ombudsman-jnrpc9rgq