Developing GOV.UK Chat: Our data science and AI engineering journey – GOV.UK

‘Our tests of GOV.UK Chat, the experimental AI-powered chatbot we’re developing at the Government Digital Service (GDS), have given us clear evidence that it saves people time and provides them with helpful information. This has given us the confidence to begin opening up access more widely – and to get to this point, we’ve been on a data science and AI engineering journey.’

Link: https://insidegovuk.blog.gov.uk/2026/05/15/developing-gov-uk-chat-our-data-science-and-ai-engineering-journey/