‘As AI chatbots become widely adopted for functional, social, and emotional use, concerns around how their design impacts user interaction and wellbeing are growing. While early research highlights potential benefits from chatbots — such as reduced loneliness and increased perceived support — it also raises concerns, including possible emotional dependence, social isolation, risks to privacy, and financial harm. These risks not only emerge from the underlying models powering chatbots, but are also deeply influenced by the design choices embedded in chatbot interfaces and interactions.’
Link: https://cdt.org/insights/dark-patterns-in-ai-chatbots-a-taxonomy-to-inform-better-design/