‘Imagine someone, sitting anxiously in a waiting room at a solicitor’s office they hastily found online. They clutch a notice of eviction in their hands, confused as to how their landlord can remove them from their home of ten years. Somewhere else, a woman waits on hold with a personal injury helpline after months of excruciating pain from slipping on an uneven paving stone, leaving her unable to work. Another man is on their commute home from work for the last time, frantically googling employment law, after being unexpectedly dismissed; he does not know what he can do or where next month’s rent will come from.’
Link: https://www.scl.org/the-ability-of-ai-to-increase-access-to-justice/
AI Update 