‘How can AI tools be used to address the access to justice gap—the 90% of low-income Americans that lack adequate legal assistance? We conducted the first field study of lawyers using generative AI of which we are aware and a companion survey of 202 legal aid professionals to find out. A cohort of ninety-one people received up to two months of access to paid generative artificial intelligence tools, a randomly selected subset of which also received “concierge” support, including peer use cases, office hours, and assistance. Following the pilot, 90% of pilot participants reported increased productivity, and 75% reported their intent to continue using generative AI tools. While concerns remained, pilot participants managed risks by focusing on lower-risk applications like document summarization, confirmatory or preliminary research, the production of first drafts, and translation, from legalese or English into more accessible formats. Before the trial, women were far less likely than men to use or value the tools. By the trial’s end, men’s and women’s outcomes across various measures were statistically indistinguishable. Participants receiving concierge services had significantly better outcomes than their control group counterparts across a range of metrics.’
Link: https://digitalcommons.lmu.edu/cgi/viewcontent.cgihttps://digitalcommons.lmu.edu/cgi/viewcontent.cgi?article=3210&context=llr&utm
AI Update 